Courtyard By Marriott Birmingham Trussville, Trussville AL - Deals & Reviews

This place suits me perfectly, providing free wi-fi, 24-hour reception, and a fitness center. I remember when the staff helped me find my lost id card during my first stay. Highly recommend for a restful experience! Coming back for Christmas.

Unexpected service shines through challenges

The hotel staff went above and beyond, providing us with warm hospitality during our stay. The lobby ambiance was cozy, perfect for relaxing or getting work done.

However, we faced disturbances from loud guests and slamming doors late into the night, affecting our sleep quality. It left us feeling exhausted for the following day.

No tissues available upon arrival.

The spacious King Room lot offered exceptional comfort for our family of four, allowing us to relax without feeling cramped. Its prime location made access to local attractions a breeze, with dining options just a short drive away. However, we were disappointed by the absence of complimentary water in the room and noticed that some of the amenities, like tissues, were not stocked upon arrival. Additionally, a cleanliness issue in the restroom in the second room was addressed but left unacknowledged by the staff at checkout.

Fantastic service made my stay memorable

During my stay, I was particularly impressed by the warm welcome and exceptional service from staff members like Christi and Dion. Their cheerful demeanor even turned a potentially awkward check-in into a pleasant encounter. The room was spacious and impeccably clean, which added to my comfort. However, the breakfast options could have been better stocked as I noticed some items were unavailable during my stay.

The lobby ambiance was cozy, offering a perfect spot for resting or catching up on work. The overall decor felt modern, making it a pleasant and inviting place for seniors like me to navigate comfortably.

More accessibility features for seniors would be helpful.

The toilet ring had more history than my great-grandma! And I'm still waiting for someone to take my suggestion of adding a 'no smoke' sign outside the 'smoking' room.

The hotel was super clean, and the staff was really helpful. Housekeeping was on point, and they helped us with our packages. Great location for food and activities nearby.

The breakfast restaurant wasn't open on time, which was a bit inconvenient when we needed something quick before heading out.

The location was great for my travel needs, making dining and attractions easily accessible. I appreciated the cleanliness of the hotel and the staff's efforts when I requested a different room due to an unpleasant smell. However, I did find some issues with bathroom cleanliness that needed attention, and I was disappointed that there weren't complimentary water bottles in the room during my stay.

The hotel boasts a spacious King Room with a delightful sofa bed, offering considerable comfort for winding down. Laundry facilities are available on-site, making it convenient for longer stays, and the heated outdoor pool area looks inviting after a long day of travel.

Several cleanliness issues were observed, especially in the bathrooms, where rust stains hinted that thorough cleaning hasn't been a consistent priority. Additionally, the breakfast spot had delayed opening hours, which caused inconvenience for early risers needing a quick meal before heading out.

Clean rooms and good location. Wi-Fi was slow, not ideal for work.